A paradigm shift to a life-long learning model has increased the demand for the Tertiary Education Institution to engage closely with external community in teaching and learning practice. Engagement activities have been undertaken in universities across Australia but its type and scope varies across the universities. A need is identified to develop valid and reliable indicators to measure the level and value of engagement for the key stakeholders. This paper examines the theoretical aspects of engagement in teaching and learning and discusses issues and problems of the engagement activities at Edith Cowan University using two case studies. It aims to provide an overview and background to developing good engagement activities and possible solutions for issues encountered in the practice of incorporating engagement activities in higher education.

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