Title

A reflective practitioner's confessional account of developing a knowledge inventory: a grounded methodology

Document Type

Journal Article

Publisher

The Leadership Alliance Inc.

Faculty

Business and Public Management

School

Business

RAS ID

3248

Comments

This article was originally published as: Jackson, P. (2005). A reflective practitioner’s confessional account of developing a knowledge inventory: A grounded methodology. Journal of Knowledge Management Practice, 6 (5). Retrieved from Original available here

Abstract

Knowledge mapping is a fundamental step in any knowledge management initiative and seeks to identify ‘what an organization knows’ in order to leverage it to greater advantage. This article explores a single knowledge mapping project conducted by the author for a local government authority from the perspective of a reflective practitioner. Using the tools of hermeneutic inquiry, it initiates and performs the project with as few preconceptions as possible, in order to identify a minimum set of actions and useful heuristics for the conduct of a knowledge mapping project. These are presented as a mini-methodology accompanied by insights, which may be of particular use to small or medium sized organisations.

Access Rights

free_to_read