Propagation of a framework relating IT evaluation methods to an organisation's strategic context
Australasian Chapter of the Association of Information Systems
Business and Public Management
School of Management
There are a plethora of evaluation methods that aid the selection and assess the impact of IS. Whilst they have merit individually they are incongruent when viewed holistically and can be seen as micro tools that are not sufficiently related to macro organisational characteristics. It is particularly important to relate these evaluation methods to business context when strategically assessing IT, as an incorrect or a poorly related set of methods may hinder rather than enable an organisation. This paper seeks to relate the prevalent categories of evaluation methods, and the many types of evaluation within those, to the business context of product and resourced based organisations. The resultant framework shows evaluation methods for IT projects, e-business and IT infrastructure directly related to business strategy and IT management practices.