Title

Investigating the quality of student experience online: Social engagement factors

Document Type

Conference Proceeding

Publisher

Assocation for the Advancement of Computing Education

Faculty

Community Services, Education and Social Sciences

School

Communications and Multimedia, Centre for Research in Entertainment, Arts,Technology, Education and Communications

Comments

This article was originally published as: McLoughlin, C. & Luca, J. (2003). Investigating the quality of the student experience online: Social engagement factors. In D. Lassner & C. McNaught (Eds.), Proceedings of World Conference on Educational Multimedia, Hypermedia and Telecommunications 2003 (pp. 880-887). Chesapeake, VA: AACE. Copyright by AACE. Reprinted from the Proceedings of World Conference on Educational Multimedia, Hypermedia and Telecommunications 2003 with permission of AACE (http://www.aace.org) Original article available here .

Abstract

An examination of the literature on computer-mediated communication suggests that there are a variety of frameworks and approaches on how to foster positive learning experiences through online delivery. While there are many frameworks that emphasise the cognitive aspects of learning, socio-affective aspects are of equal importance in creating a positive learning experience for students. This can be achieved through appropriate task design, feedback and online moderation. Several research strands emphasise interpersonal and social strategies that reduce psychological and physical distance between teachers and students. By synthesizing findings from these areas of research, this paper provides a framework and a set of strategies that can be used to create a supportive learning climate.