The value of User Participation in E-Commerce Systems Development
Computing, Health and Science
School of Computer and Security Science
The importance attached to user participation in contributing to the success of an information system has been a long held theoretical belief. Systems development techniques have been promoted that involve user participation such as prototyping, rapid application development and joint application design. Interestingly, the research literature on the topic has not been conclusive about the real value of user partic ipation, although the perception of value has still existed. The importance of user participation could be seen as a myth in information systems.