Title

The value of User Participation in E-Commerce Systems Development

Document Type

Conference Proceeding

Faculty

Computing, Health and Science

School

School of Computer and Security Science

RAS ID

3277

Comments

This article was originally published as: Terry, J. & Standing, C. (2003). The Value of User Participation in E-Commerce Systems Development. In INSITE 2003: Informing Science + IT Education Conference, Pori, Finland: Informing Science Institute. Original article available here

Abstract

The importance attached to user participation in contributing to the success of an information system has been a long held theoretical belief. Systems development techniques have been promoted that involve user participation such as prototyping, rapid application development and joint application design. Interestingly, the research literature on the topic has not been conclusive about the real value of user partic ipation, although the perception of value has still existed. The importance of user participation could be seen as a myth in information systems.

Access Rights

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