Local e-government in Western Australia: How prepared are councils to deliver services and interact with communities in an electronic environment
Australian Government Information Management Office
Place of Publication
Business and Public Managment
Australian governments at all levels are participating in the global trend towards delivering services online and interacting with communities in an electronic environment. The primary focus thus far has been an internal one as governments put in place the management and technology models to support this transformation. As this transformation is achieved, an outward looking phase focusing on citizen interaction and active participation is developing with the thrust past e-government to e-governance and e-democracy becoming more pronounced.