Title

Local e-government in Western Australia: How prepared are councils to deliver services and interact with communities in an electronic environment

Document Type

Report

Publisher

Australian Government Information Management Office

Place of Publication

Canberra, AUstralia

School

Business and Public Managment

RAS ID

3950

Comments

Originally published as: Stanton, D. (2004). Local e-government in Western Australia: How prepared are councils to deliver services and interact with communities in an electronic environment. Future Challenges for e-Government. Canberra, Australia: Australian Government Information Management Office. Available here

Abstract

Australian governments at all levels are participating in the global trend towards delivering services online and interacting with communities in an electronic environment. The primary focus thus far has been an internal one as governments put in place the management and technology models to support this transformation. As this transformation is achieved, an outward looking phase focusing on citizen interaction and active participation is developing with the thrust past e-government to e-governance and e-democracy becoming more pronounced.