Document Type

Conference Proceeding

Publisher

Australian and New Zealand Academy of Management

Faculty

Faculty of Business and Law

School

School of Business

RAS ID

16475

Comments

This article was originally published as: Dawson-Howard, H., Standen, P. P., & Omari, M. (2013). Telework: The role of social support. In 27th Australian and New Zealand Academy of Management Conference 2013 : managing on the edge, 4-6 December 2013, Hobart, Tasmania. Hobart, Australia: Australian and New Zealand Academy of Management. Original article available here

Abstract

Telework is a rapidly growing work practice but its effects on employees’ psychological wellbeing have been little studied. A particular problem for remote workers is the potential loss of social support. Much research shows support from supervisors and co-workers increases employee wellbeing and reduces the negative effects of job demands. How telemediated social support functions in telework, and how much home-based support can replace it, have not so far been studied. A framework for research on social support in telework is presented in this paper. Social support can be provided electronically but how affects workers’ wellbeing and performance is an important concern for managers of teleworkers and researchers.

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