Document Type

Conference Proceeding

Publisher

Australian and New Zealand Academy of Management

Faculty

Faculty of Business and Law

School

School of Business/Centre for Innovative Practice

RAS ID

17076

Comments

This article was originally published by the Australian and New Zealand Academy of Management as: Suseno, Y. (2013). The relationship between human capital and social capital in professional-client relationships. In 27th Australian and New Zealand Academy of Management Conference 2013 : managing on the edge, 4-6 December 2013, Hobart, Tasmania. Hobart, Australia. Australian and New Zealand Academy of Management. Original article available online here

Abstract

Professionals in knowledge-intensive firms rely on their human capital and social capital to deliver value in their professional services to clients. In this study of corporate lawyers and clients, we examine the construct of knowledge acquisition, representing a professional’s human capital, and its relationship with social capital. Quantitative analyses on the survey data reveal significant evidence of relationships between human capital and social capital. The application of both the human and social capital theories to the study of professionals therefore has the potential to advance our knowledge and understanding of the relationships between professionals and their clients.

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