Title

'What women want': Using image theory to develop expectations of maternity care framework

Document Type

Journal Article

Publisher

Churchill Livingstone

School

School of Medical and Health Sciences

RAS ID

18574

Comments

Originally published as: Clark, K., Beatty, S., Reibel, T. (2015). 'What women want': Using image theory to develop expectations of maternity care framework in Midwifery, 31(5), 505-511. Available here.

Abstract

Objectives: to develop, in consultation with women, a theoretically-grounded framework to guide the assessment of women's maternity-care experiences. Design: qualitative research was undertaken with women to examine the appropriateness of Image Theory as a heuristic for understanding how women plan and evaluate their maternity-care experiences. Setting: maternity-care services in metropolitan and regional communities in Western Australia. Outcomes: an Episodes of Maternity Care Framework grounded in Image Theory was established that addressed various domains of women's perceptions and expectations of their maternity-care experience. Conclusions: previously-identified weaknesses of methods used to measure patient satisfaction were addressed and a valid framework for investigating women's perception of their maternity-services experiences was developed. This framework has the potential to contribute to the ongoing development and improvement of maternity-care service.

DOI

10.1016/j.midw.2014.12.011