Workplace abuse, incivility and bullying: Methodological and cultural perspectives
Place of Publication
School of Business
Introductory chapter about the main aim of the book which is to bridge a gap in the literature relating to work-place abuse, incivility and bullying. The number of studies relating to inappropriate and negative workplace behaviours has grown in leaps and bounds over the last decade. As the knowledge base relating to the nature of these adverse behaviours, the reasons they happen, and the impact they have on individuals, organisations and society grows, new gaps in knowledge are exposed. On one hand, growth in research is assisting in better understanding and management of these behaviours; on the other, generalised information without an understanding of context may be detrimental to the cause, especially given a globalised and multicultural world.