Title

e-Government development and government effectiveness: A reciprocal relationship

Document Type

Journal Article

Publisher

Taylor & Francis Group

School

School of Business

RAS ID

25594

Comments

Originally published as:

Wallis, J., & Zhao, F. (2017). e-Government development and government effectiveness: A reciprocal relationship. International Journal of Public Administration. doi:10.1080/01900692.2016.1273950

Original article available here.

Abstract

To explain the positive reciprocal relationship found between e-Government Development and Government Effectiveness, a five-level model is constructed to track the paths that must be taken for public servants to be trusted to enact e-Government Development. A combination of reform, discretionary and adaptive contributions by public servants can lead to the establishment of public service bargains at the third level. ‘Post-New Public Management’ reforms and exceptional adaptive leadership are, however, required to move countries to the fourth level where public servants are trusted to act across the range of role identities required to enact e-Government.

DOI

10.1080/01900692.2016.1273950

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