Title

Taking stock of social capital research: its application in service-oriented firms

Document Type

Journal Article

Publisher

Routledge

Place of Publication

United Kingdom

School

School of Business and Law

Comments

Originally published as: Suseno, Y., & Rowley, C. (2018). Taking stock of social capital research: its application in service-oriented firms. Asia Pacific Business Review, 24(2), 138-149. Original article available here.

Abstract

Notwithstanding the substantial literature on social capital produced in recent years, there have been fewer attempts to examine social capital within the services industry. Our contribution highlights existing research on social capital particularly on the application and outcomes of social capital in the context of service-oriented firms in the Asia Pacific region. We structure our analysis of existing research around the different approaches of social capital studies–either egocentric or sociocentric approach and the focus on the creation and outcomes of social capital. The analysis on the different perspectives of social capital research contributes to our further understanding in the areas of social capital and services industry in the Asia Pacific. The implications for theory and management practice are noted.

DOI

10.1080/13602381.2018.1431254

Access Rights

not_free_to_read

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