Document Type

Conference Proceeding

Publisher

Australasian Association for Information Systems

Faculty

Faculty of Business and Law

School

School of Business/Centre for Innovative Practice

RAS ID

18434

Comments

This article was originally published as: Al Hameed, L. M., Dobson, P. J., & Jackson, P. D. (2014). A Framework for Clarifying the Goal and Implementation of ISO. Proceedings of Australasian Conference on Information Systems. (pp. 11). Auckland, NZ. Australasian Association for Information Systems. Original article available here

Abstract

Many organisations are dissatisfied with the outcomes of ISO implementations. This paper proposes that this dissatisfaction is often a consequence of a lack of clarity as to the goal of the implementation and the lack of a clear linkage to the organisational goal over the implementation. The paper proposes that the use of the relatively new tool from the Theory of Constraints –the Strategy and Tactic (S&T) tree can help to provide this linkage and to guide the subsequent implementation. The integration of the S&T Tree and Treacy and Wiersema’s Value Discipline model (1993) is used to focus the original goal setting and subsequent implementation. A case example is then presented to illustrate the application of the model

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