Article Title

999 EMS Research Forum

Author Biography

Bsc (Hons) Economics, Sociology, Statistics; PhD in Health Services Research

Helen Snooks is Chair of AWARD and Senior Lecturer in Health and Social Care Research. Her research interests and expertise lie in the fields of Emergency Pre-hospital and Immediate Care, Clinical Audit and Effectiveness, and research support. This encompasses work to evaluate new models of service delivery and often focuses on changing roles and boundaries between service providers. Her work is strongly patient-focused and collaborative, and uses mixed methods to achieve study aims. Helen's research support work has taken her to new areas and she has recently been involved in diverse studies concerning nursing retention, telemedicine and community action research.

Helen has PhD in 'Post Traumatic Stress Disorder in seriously injured accident victims' and has co-authored numerous publications on the subject of Ambulance Dispatch, use of Ambulance Services and Ambulance Service Delivery.

Contact Details:

CHIRAL, Clinical School, Swansea University Singleton Park, Swansea, SA2 8PP

Tel: +1792 513418 Fax: +1792 513430 E-mail: h.a.snooks@swan.ac.uk