Date of Award

2005

Document Type

Thesis

Publisher

Edith Cowan University

Degree Name

Master of Business

School

School of Management

Faculty

Faculty of Business and Law

First Supervisor

Llandis Barratt-Pugh

Abstract

Workplaces abound in conflict. Individuals within organisations are therefore vulnerable to a wide range of intimidating interactional tactics. These tactics can have an extremely negative impact upon individual workers and upon subsequent organisational performance. Consequentially, the diverse forms of organisational social harassment, and specifically bullying, place a large financial burden upon both organisations and nations. Therefore, the identification of strategies used to prevent and ameliorate workplace bullying and an examination that highlights their comparative success or failure is of great importance for all employers, employees and government. This study focuses upon those strategies used to prevent and ameliorate such workplace bullying and investigates their impact.

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