Title

Quality management practices of small and medium enterprises in Thailand

Date of Award

1-1-2008

Degree Type

Thesis

Degree Name

Doctor of Philosophy

School

School of Management

Faculty

Faculty of Business and Law

Abstract

The objective of this research was to examine the quality management practices in small and medium enterprises in Thailand. This exploratory research aimed to assess the nature and extent of quality practices in a sample of these organisations, and to examine the link with business performance. The framework used in the study was based on the business excellence models looking at seven dimensions of quality practice along with business performance. A questionnaire which measured and classified quality practices using this framework was administered in manufacturing organisations in several regions of Thailand.

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