Quality and performance management of technical education and training in Singapore
Date of Award
Doctor of Education
School of Education
Faculty of Education and Arts
The need for quality and performance management in any organisation including educational institutions is arguably not a subject for debate. However. many educationists find quality and performance management a confusing concept which is dillicult to define. implement and measure. In recent ycers. there is a clear trend in Singapore lor education institutions to adopt quality and performance management concepts and systems that originate from commercial and profit-driven private scctor organisations. As an education professional in Singapore today. you will hear of education institutions conducting visioning and strategic planning exercises, or even preparing and applying for ISO (lnternational Organisation for Standardisation) certification and other quality certifications or awards.
Yek, T. M. (2007). Quality and performance management of technical education and training in Singapore. Retrieved from http://ro.ecu.edu.au/theses/262