Face-to-Face Versus Computer-Mediated Communication: A Comparison of Experimental Literature
Faculty of Business and Public Management
School of Business
This paper synthesizes the findings from eleven studies completed since 1994 that focus on Face-to-Face (FTF) versus Computer-Mediated Communication (CMC) and compares the results with the earlier study by Bordia (1997). The author proposes future research directions in this area and identifies emerging trends from this research.