Document Type

Conference Proceeding


Australasian Society for Computers in Learning in Tertiary Education


Faculty of Community Services, Education and Social Sciences


School of Communications and Multimedia / Centre for Research in Entertainment, Arts,Technology, Education and Communications


This is an Author's Accepted Manuscript of: McLoughlin, C. & Luca, J. (2003).Overcoming "process-blindness" in the design of an online environment: Balancing cognitive and psycho-social outcomes. In G.Crisp, D.Thiele, I.Scholten, S.Barker and J.Baron (Eds), Interact, Integrate, Impact: Proceedings of the 20th Annual Conference of the Australasian Society for Computers in Learning in Tertiary Education. Adelaide, 7-10 December 2003. Available here


Learning environment research can contribute to our understanding of how psychosocial processes need to be balanced with cognitive outcomes in the design of units of study. The research on Web-based learning supports the assumption that the nature of social interaction affects student outcomes and student perceptions of the quality of the learning experience. The purposeful this study is to examine student perceptions of psychosocial processes in a blended learning environment using a learning environment survey tool. Students assessed the environments as favourable, but found that the quality of dialogue and peer support offered did not meet their needs. Implications for online design are considered.

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