A Reflective Practitioner Writes on Some Issues in Information Management
Faculty of Business and Public Management
School of Business
This paper reports on the methodology of reflective practice and information management in both government and private management. Specifically, we reflect on some topical issues in information management: the information management challenge in meeting customer expectations; strategic & competitive opportunities though information management; databases, data warehouses, and decision making; electronic commerce; developing it systems; protecting information and people. The authors contend that the major contribution of the paper is it demonstrates and supports, both theoretically and practically, a research approach that enables a reflective practitioner to have a voice in academic and research debate in the discipline of information systems.