Knowledge management: Scope and themes
Faculty of Business and Public Management
School of Business
This paper describes the main themes and activities discussed in papers on "knowledge management". Twenty themes were identified, in five distinct groups. The list of themes may be used to categorise articles that refer to knowledge management, or for filing reference articles. It could also be used to highlight inconsistencies within an article, or to indicate concentrations or gaps in research. Finally, an understanding of the topics- the themes -of published articles helps us to understand the scope of knowledge management. This, in turn,-leads us to an understanding of what is actually meant when an author uses the phrase, Knowledge Management.