A review of IT benefits and costs in construction
Faculty of Business and Public Management
School of Business
Information technology (IT) evaluation is an area of research that has received limited attention in the construction and engineering literature. Yet, the justification of investments in IT is one of the many challenges facing managers in the construction industry today, as there is an ever-increasing demand for organisations to improve their performance and productivity. In developing a deeper understanding of the evaluation process, this paper presents a review of IT evaluation in construction from a benefit and cost perspective. In addition, challenges of future IT cost evaluation research in construction are identified in the conclusions.