Title

The war for talent: human capital challenges for professional service firms

Document Type

Book Chapter

Publication Title

Social Aspects of Asian Economic Growth: Human Capital and the People Side of Progress

Publisher

Routledge

Place of Publication

Milton Park, Oxford, UK

Editor(s)

Gordon Redding & Chris Rowley

School

School of Business and Law

RAS ID

27304

Comments

Originally published as: Suseno , Y., & Pinnington, A.H. (2018) The war for talent: human capital challenges for professional service firms . In Redding, G. & Rowley, C. (Eds.) Social Aspects of Asian Economic Growth: Human Capital and the People Side of Progress. (pp 43-63). Milton Park, Oxford: Routledge

Abstract

Professional service firms face particular human capital challenges. This study reflects on the distinctive characteristics of professional service firms through the concepts of knowledge intensity, low capital intensity and professionalized workforce. Based on in-depth interviews with 21 partners of Australian law firms, we provide empirical evidence on the war for talent challenges faced by professional service firms and in particular, law firms. The findings point to talent management challenges including reputation building and maintenance. Employee autonomy, knowledge acquisition, revenue and profitability through internationalization, managing knowledge across borders, managing employee mobility, talent acquisition and retention, talent engagement, performance management and developing leadership capability. These challenges are important issues to be considered by professional service firms as they attempt to compete more effectively in global business contexts

This document is currently not available here.

Share

 
COinS