Visualising Empathy: A Framework to Teach User-Based Innovation in Design
Visual Tools for Developing Cross-Disciplinary Collaboration, Innovation and Entrepreneurship Capacity
Common Ground Research Networks
Place of Publication
Griffith, S., Carruthers, K., & Bliemel, M.
School of Arts and Humanities
Empathy-based course content is critical to expand the roles of design from focusing on artefacts to contributing to social, health, environmental, and economic innovations. Visualisation techniques play an important role in teaching empathy in design education. This chapter offers the Integrated Visual Empathic Design Process (IVEDP) as a theoretical framework to teach empathy to design students at university level. The framework is developed based on design thinking processes, empathy processes, and experiential learning processes. Based on visual ethnography, the framework encourages students to learn about empathy through both thinking and doing.
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