Title

Visualising Empathy: A Framework to Teach User-Based Innovation in Design

Document Type

Book Chapter

Publication Title

Visual Tools for Developing Cross-Disciplinary Collaboration, Innovation and Entrepreneurship Capacity

Publisher

Common Ground Research Networks

Place of Publication

Champaign, IL

Editor(s)

Griffith, S., Carruthers, K., & Bliemel, M.

School

School of Arts and Humanities

RAS ID

27604

Comments

Originally published as: Kueh, C. & Thom, R. 92018). Visualising Empathy: A Framework to Teach User-Based Innovation in Design. In Griffith, S., Carruthers, K., & Bliemel, M. (Eds.) Visual Tools for Developing Cross-Disciplinary Collaboration, Innovation and Entrepreneurship Capacity. (pp 177-196). Champaign, IL : Common Ground Research Networks.

Abstract

Empathy-based course content is critical to expand the roles of design from focusing on artefacts to contributing to social, health, environmental, and economic innovations. Visualisation techniques play an important role in teaching empathy in design education. This chapter offers the Integrated Visual Empathic Design Process (IVEDP) as a theoretical framework to teach empathy to design students at university level. The framework is developed based on design thinking processes, empathy processes, and experiential learning processes. Based on visual ethnography, the framework encourages students to learn about empathy through both thinking and doing.

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