Document Type
Journal Article
Publication Title
Environment and Planning A: Economy and Space
Publisher
Sage Publications
School
School of Business and Law
RAS ID
31410
Funders
Edith Cowan University - Open Access Support Scheme 2020
Abstract
Platform firm in the gig-economy are disrupting work as a social practice, production systems and recasting capital-labour relations. This qualitative study examines worker agency in the Australian food-delivery sector; a segment where platforms actively intermediate both product and labour markets. Within this sector, worker agency poses a potential challenge to platform-organisations; however this study reveals how these platforms’ work organisation and market regulation constrain agency potential. Shaped by the work’s spatio-temporal features, organisational fixes and institutional context, it is shown how food-delivery workers, transiently attached to the labour market, predominantly engage in ‘entrepreneurial agency’ – a low-level agency expression aimed at materially improving individual conditions and aligning with, rather than challenging, platforms’ business models.
DOI
10.1177/0308518X20914346
Creative Commons License
This work is licensed under a Creative Commons Attribution-Noncommercial 4.0 License
Comments
Barratt, T., Goods, C., & Veen, A. (2020). ‘I’m my own boss…’: Active intermediation and ‘entrepreneurial’worker agency in the Australian gig-economy. Environment and Planning A: Economy and Space, 52(8).
https://doi.org/10.1177/0308518X20914346