Title

Development of a toolkit to support sustainable culture change in residential aged care

Document Type

Journal Article

Publication Title

Australasian Journal on Ageing

Publisher

Wiley

School

School of Nursing and Midwifery

RAS ID

35389

Funders

Australian Government Department of Social Services

Comments

Etherton‐Beer, C., Horner, B., Venturato, L., Saunders, R., & Flicker, L. (2021). Development of a toolkit to support sustainable culture change in residential aged care. Australasian Journal on Ageing, 40(1), 77-83. https://doi.org/10.1111/ajag.12890

Abstract

© 2020 AJA Inc. Objective: This study aimed to develop and evaluate a Toolkit to support implementation of the Towards Organisational Culture Change (TOrCCh) intervention, with minimal external facilitation, in aged care facilities, to implement long-lasting organisational change. Methods: Eight residential aged care facilities across two Australian states participated. A Toolkit was drafted iteratively, engaging staff from participating sites and a reference group. Participating facilities undertook two change projects utilising the Toolkit. Qualitative data were collected from site project sponsors, work teams and other care staff, and analysed thematically. Results: The intervention was perceived to provide a generic approach that could be applied to solve agreed challenges in the workplace generating useful outcomes including staff development, increased communication, teamwork and leadership. The role of a project sponsor, and organisational support, was perceived as important for sustainability. Conclusion: Aged care facility staff teams report they can work together effectively for sustainable improvements when provided with a Toolkit.

DOI

10.1111/ajag.12890

Access Rights

subscription content

Research Themes

Health

Priority Areas

Safety and quality in health care

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