Evaluating the Usability Impacts of Security Interface Adjustments in Word 2007
Document Type
Conference Proceeding
Publisher
Security Research Centre, School of Computer and Security Science, Edith Cowan University, Perth, Western Australia
Faculty
Faculty of Computing, Health and Science
School
School of Computer and Information Science / Centre for Security Research
RAS ID
5948
Abstract
Prior research has suggested that integrating security features with user goals and increasing their visibility would improve the usability of the associated functionalities. This paper investigates how these approaches affect the efficiency of use and the level of user satisfaction. The user interface of Word 2007 was modified according to these principles, with usability tests being conducted with both the original and the modified user interfaces. The results suggest that integrating security features with user goals improves the efficiency of use, but the impacts upon user satisfaction cannot be clearly identified based on the collected data. No indications of any major improvements in the efficiency of use or user satisfaction are found when the visibility of security features is increased. The combination of these two methods seems to improve both the efficiency of use and the resulting user satisfaction.
DOI
10.4225/75/57b55c17b876c
Access Rights
free_to_read
Comments
Helala, M., Furnell, S. M., & Papadaki, M. (2008, January). Evaluating the usability impacts of security interface adjustments in Word 2007. In Australian Information Security Management Conference (p. 48-55). Available here