Evaluation cost taxonomies for information systems management
Document Type
Journal Article
Publisher
Elsevier
Faculty
Faculty of Business and Law
School
School of Management
RAS ID
4724
Abstract
The consideration of costs, benefits and risks underpin many Information System (IS) evaluation decisions. Yet, vendors and project-champions alike tend to identify and focus much of their effort on the benefits achievable from the adoption of new technology, as it is often not in the interest of key stakeholders to spend too much time considering the wider cost and risk implications of enterprise-wide technology adoptions. In identifying a void in the literature, the authors of the paper present a critical analysis of IS-cost taxonomies. In doing so, the authors establish that such cost taxonomies tend to be esoteric and difficult to operationalize, as they lack specifics in detail. Therefore, in developing a deeper understanding of IS-related costs, the authors position the need to identify, control and reduce IS-related costs within the information systems evaluation domain, through culminating and then synthesizing the literature into a frame of reference that supports the evaluation of information systems through a deeper understanding of IS-cost taxonomies. The paper then concludes by emphasizing that the total costs associated with IS-adoption can only be determined after having considered the multi-faceted dimensions of information system investments.
DOI
10.1016/j.ejor.2005.07.007
Comments
Irani, Z., Ghoneim, A., & Love, P. E. (2006). Evaluating cost taxonomies for information systems management. European Journal of Operational Research, 173(3), 1103-1122. Available here