Older Australians' expectations of their interactions with their GPs
Document Type
Journal Article
Publisher
La Trobe University
Faculty
Faculty of Business and Public Management
School
School of Marketing, Tourism and Leisure
RAS ID
2680
Abstract
This article reports the findings of a study into older Australians' expectations when interacting with their general practitioners (GPs). Six focus groups and a national telephone survey (n=505) were conducted to identify those aspects of interactions with GPs considered to be the most important and relevant to older people. The results indicate that the three most important issues relate to ability of GPs to: (1) provide prompt referrals to specialists and ensure an ongoing information flow between GPs and specialists (2) remain abreast of new developments in geriatric and general medicine, and (3) demonstrate a familiarity with the patient's medical history. These issues were considered important to older patients in general and to be of personal relevance to the large majority of those sampled.
DOI
10.1071/PY05041
Comments
Pettigrew, S., Mizerski, K., & Donovan, R. (2005). Older Australians' expectations of their interactions with their GPs. Australian Journal of Primary Health, 11(3), 38-44. Available here