Title

Older Australians' expectations of their interactions with their GPs

Document Type

Journal Article

Publisher

La Trobe University

Faculty

Business and Public Management

School

Marketing, Tourism and Leisure

RAS ID

2680

Comments

This article was originally published as: Pettigrew, S., Mizerski, K., & Donovan, R. (2005). Older Australians' expectations of their interactions with their GPs. Australian Journal of Primary Health, 11(3), 38-44. Original available here

Abstract

This article reports the findings of a study into older Australians' expectations when interacting with their general practitioners (GPs). Six focus groups and a national telephone survey (n=505) were conducted to identify those aspects of interactions with GPs considered to be the most important and relevant to older people. The results indicate that the three most important issues relate to ability of GPs to: (1) provide prompt referrals to specialists and ensure an ongoing information flow between GPs and specialists (2) remain abreast of new developments in geriatric and general medicine, and (3) demonstrate a familiarity with the patient's medical history. These issues were considered important to older patients in general and to be of personal relevance to the large majority of those sampled.

DOI

10.1071/PY05041

 

Link to publisher version (DOI)

10.1071/PY05041