Document Type
Journal Article
Publisher
University of Canberra, School of Information Sciences and Engineering
Faculty
Faculty of Business and Public Management
School
School of Management
RAS ID
2746
Abstract
This paper reports on the evaluation of practices of 48 leading e-fulfillment suppliers in the UK. Initial findings suggest that while a comprehensive model of e-fulfilment is validated these organisations are also providing services not previously recognised as e-fulfilment capabilities by the literature. This leads to the development of a staged model of transformation, which implies that the industry will embrace radical change in some sectors and lead to a new definition of e-fulfillment businesses. More in depth investigation leads to a proposed definition, and a methodology to measure the degree of transformation.
DOI
10.3127/ajis.v13i1.77
Creative Commons License
This work is licensed under a Creative Commons Attribution-Noncommercial 4.0 License
Comments
Burn, J., & Alexander, P. (2005). A Capabilities Analysis of E-Fulfilment Businesses: transformation in the logistics industry. Australasian Journal of Information Systems, 13(1). Available here