Title

Accelerating knowledge sharing: Facilitator, mentor roles and collaboration

Document Type

Conference Proceeding

Publisher

APacCHRIE.

Faculty

Business and Public Management

School

Management

RAS ID

4329

Comments

This article was originally published as: Yang, J., Standen, P. (2005). Accelerating knowledge sharing: Facilitator, mentor roles and collaboration. Proceedings of 3rd Asia-Pacific CHRIE Conference 2005: Hospitality and Tourism in Asia. (pp. 66-75). Kuala Lumpur: APacCHRIE.

Abstract

The purpose of this study is to empirically explore how organizational culture with a focus on collaboration and certain types of leadership roles significantly affect knowledge sharing. The sample of the study was drawn from 1200 employees working in international tourist hotels in Taiwan. Of usable questionnaires, 499 were included in the data analysis. The findings reveal that there was a strong relationship between collaborative culture and knowledge sharing. Also, facilitator, mentor and innovator roles were positively correlated with knowledge sharing effects, and there was a negative relationship between a monitor role and knowledge sharing.

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