Document Type

Conference Proceeding


Faculty of Business and Law


School of Management




This article was originally published as: Coetzer, A. J., & Sitlington, H. B. (2012). What knowledge, skills and attitudes should strategic HRM students acquire? A Delphi study. Proceedings of Australian and New Zealand Academy of Management (ANZAM) Conference. (pp. 23). Perth, Australia. Original article available here


Much work has been done to identify competencies that HR practitioners need for a strategic HR role. However, little, if any, attention has been paid to the knowledge, skills and attitudes (KSAs) required of graduates entering the strategic HRM (SHRM) field. This study focuses on this area of neglect by employing the Delphi method to address the question: What core KSAs should SHRM students acquire? Three sequential questionnaires were administered to elicit opinions of leading academics and senior HR practitioners on KSAs that are important and to build consensus on the core KSAs. These processes generated ranked lists of 10 knowledge areas, 5 skills and 5 attitudes that will inform the design of curricula for undergraduate and postgraduate SHRM students.

Included in

Business Commons