A Survey of Computer and Network Security Support from Computer Retailers to Consumers in Australia
Document Type
Conference Proceeding
Publisher
SRI - Security Research Institute (ECU)
Faculty
Faculty of Computing, Health and Science
School
ECU Security Research Institute
RAS ID
14262
Abstract
Previously undertaken research suggests that novice end-users rely on computer retailers for security advice and support during and after a sale has occurred. This paper documents the survey results of computer and network security support provided to consumers by retailers in Perth, Western Australia between 2011 and 2012. The conducted survey shows that in the majority of cases, computers retailers were favourable in providing support and recommendations. However, these views were found to be flawed, confusing and do little to ensure that end-users are not victimized by cyber crime.
DOI
10.4225/75/57b55f01cd8de
Access Rights
free_to_read
Comments
Szewczyk, P. S. (2012). A Survey of Computer and Network Security Support from Computer Retailers to Consumers in Australia. Proceedings of 10th Australian Information Security Management Conference. (pp. 111-117). Western Australia. Perth, Western Australia. SRI - Security Research Institute. Available here.