Date of Award

1-1-2003

Document Type

Thesis

Publisher

Edith Cowan University

Degree Name

Doctor of Business Administration

Faculty

Faculty of Business and Public Management

First Supervisor

Mark Campbell Williams

Abstract

In this thesis, I report on a critical and reflective practitioner heuristic inquiry investigating three case studies on the adoption and use of a Web-based knowledge management system. In addition, I investigate the research process itself and my own professional academic practices. Of particular interest is the conversion of group's, individual's, and eventually my own tacit knowledge into explicit knowledge, whether in the organisational or personal domains. In this thesis, I seek to explain why the explication of tacit knowledge is important for individuals, organisations, and me, with a potential to motivate efficiency and effectiveness and especially empowerment within an ethical emergence.

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