Date of Award
1-1-2004
Document Type
Thesis
Publisher
Edith Cowan University
Degree Name
Doctor of Philosophy
School
School of Education
Faculty
Faculty of Community Services, Education and Social Sciences
First Supervisor
Sue Stoney
Second Supervisor
Dr Tony Fetherston
Third Supervisor
Margaret Sims
Abstract
Quality management in higher education is a politically contentious issue in Australia. as it is in North America, New Zealand, and many European countries. The Australian government has instituted a quality management system for higher education that it claims will improve university efficiency, accountability and quality. Critics assert that the current quality management system is detrimental to universities and undermines the capability of universities to deliver maximal benefits to individuals and to society. Evaluation of the basis of conflicting claims is necessary to enable decisions about the usefulness of current practices and decisions about whether existing quality management arrangements should be retained, modified and developed, or replaced, or, abolished.
Recommended Citation
Cooper, T. (2004). Quality management in Australian higher education : A critical review. Edith Cowan University. Retrieved from https://ro.ecu.edu.au/theses/842