In Australian universities, student demographics over the past decade have changed markedly. The main shift is an increase in the number of students who have English as an additional language or are the first in their family to enter higher education. As student populations diversify, many universities are recognising that language and academic support programs require different emphases. For years, the fundamentals of learning support revolved around centrally run workshops and individual consultations but recently, a number of universities have moved towards contextualised in-course support. This paper looks at a similar shift. In 2010, learning support at Edith Cowan University moved from a centralised model to being faculty based. The Faculty of Business and Law established a new Academic Skills Centre to service its diverse student population. Aiming to offer best practice, several methods have been adopted, the most successful of which is the integration of academic skills and English language support within targeted units in the School of Management.

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