ECU Works Pre 2011
Emotional Climate: Towards a Measure of Emotional Sustainability in Service Organisations
Peter Standen, Edith Cowan University
Faculty of Business and Law
School of Management
Standen, P. (2007). Emotional Climate: Towards a Measure of Emotional Sustainability in Service Organisations. In Poceedings 3rd International Conference Sustainability in Service Industry. Jakarta: Trisakti University.
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