Title

The joy of the unexpected: Intended and unintended consequences of combining action research and hermeneutics to understand knowledge sharing in policing.

Document Type

Conference Proceeding

Faculty

Faculty of Business and Law

School

School of Management

RAS ID

4840

Comments

Hughes, P., & Jackson, P. (2007). The joy of the unexpected: Intended and unintended consequences of combining action research and hermeneutics to understand knowledge sharing in policing. In the Proceeding of the Conference on Information Management and Internet Research (CIMIR). Perth, Australia: Edith Cowan University.

Abstract

This paper is the result of a process of examining the outcomes of a research project in policing. We achieved academic rigour and organisationally useful outcomes by combining action research and hermeneutics, but upon reflection, we also noticed a number of positive unintended consequences. These influenced not only the organisation but also the researchers and professionals involved. In analysing these consequences, we found a contemporary relevance for academics in facilitating learning and knowledge exchange within public sector organisations.

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