A reflective practitioner's confessional account of developing a knowledge inventory: a grounded methodology
Document Type
Journal Article
Publisher
The Leadership Alliance Inc.
Faculty
Faculty of Business and Public Management
School
School of Business
RAS ID
3248
Abstract
Knowledge mapping is a fundamental step in any knowledge management initiative and seeks to identify ‘what an organization knows’ in order to leverage it to greater advantage. This article explores a single knowledge mapping project conducted by the author for a local government authority from the perspective of a reflective practitioner. Using the tools of hermeneutic inquiry, it initiates and performs the project with as few preconceptions as possible, in order to identify a minimum set of actions and useful heuristics for the conduct of a knowledge mapping project. These are presented as a mini-methodology accompanied by insights, which may be of particular use to small or medium sized organisations.
Access Rights
free_to_read
Comments
Jackson, P. (2005). A reflective practitioner’s confessional account of developing a knowledge inventory: A grounded methodology. Journal of Knowledge Management Practice, 6 (5). Retrieved from Available here