Title

A reflective practitioner's confessional account of developing a knowledge inventory: a grounded methodology

Document Type

Journal Article

Publisher

The Leadership Alliance Inc.

Faculty

Faculty of Business and Public Management

School

School of Business

RAS ID

3248

Comments

This article was originally published as: Jackson, P. (2005). A reflective practitioner’s confessional account of developing a knowledge inventory: A grounded methodology. Journal of Knowledge Management Practice, 6 (5). Retrieved from Original available here

Abstract

Knowledge mapping is a fundamental step in any knowledge management initiative and seeks to identify ‘what an organization knows’ in order to leverage it to greater advantage. This article explores a single knowledge mapping project conducted by the author for a local government authority from the perspective of a reflective practitioner. Using the tools of hermeneutic inquiry, it initiates and performs the project with as few preconceptions as possible, in order to identify a minimum set of actions and useful heuristics for the conduct of a knowledge mapping project. These are presented as a mini-methodology accompanied by insights, which may be of particular use to small or medium sized organisations.

Access Rights

free_to_read

 
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