Title

An overview of Information Technology use in the tourism industry

Document Type

Conference Proceeding

Faculty

Faculty of Business and Public Management

School

School of Management

RAS ID

4339

Comments

Rowe, M. (2005). An overview of Information Technology use in the tourism industry. International Telecommunications Society Africa - Asia - Australasia regional conference. Perth, Western Australia: CEEM Research Centre, Curtin University of Technology.

Abstract

Tourism is an important sector in the economy contributing around 10% to worldwide GDP, projected to rise to nearly 11% by 2014 (World Tourism Council (2004). Tourism was one of the first sectors to embrace Information Technology (IT). IT is crucial to the tourism industry and its success. IT has bought with it a number of changes and challenges that affect business and tourism. IT developments that have taken place with respect to the tourism industry are overviewed in this paper. Challenges they pose for the sector and tourism operators generally are also identified.

 
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