Decision Support Systems Analysis with Simulation
Faculty of Computing, Health and Science
School of Engineering and Mathematics
A decision support system (DSS) is developed for car registration in a Gulf Cooperation Council (GCC) country using simulation model. The car registration is managed by a government organization but a private corporation certifies the car fitness. High variation is noticed in registration and therefore a simulation model is developed to evaluate the registration operations and policies. The simulation model replicates the existing operational policies and evaluates feasible policies to maximize system performance. The suggested DSS model provides robust analysis in system time, service time and average queue lengths as an index to monitor the service quality.