Using Heuristic self-study to research university teaching reform

Document Type

Conference Proceeding


Faculty of Business and Public Management


School of Business




Williams, M. (2003). Using Heuristic self-study to research university teaching reform. In Surfing the waves: 17th ANZAM Conference. Perth, Australia: Edith Cowan University. Abstract only available at


From 1991 to 1993 I conducted a qualitative investigation of the influence of open discourse on technicism in a University Business Computing Course. I discontinued the research on realising, through a reflective self-study, that Mark had acted unethically. To address this breach of ethics, I conducted a psychology-oriented inquiry, from 1993 to 1996, to delve deeply, using heuristic reflection, into the nature, and possible healing, of the causes of my research short-comings both in theory and practice. The change in research approach and direction rested upon my growing awareness of the importance of the reflective practitioner approach. In this paper, I discuss issues of writing in the form of a dialogue to enact the message of the paper.

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