The cybercentrism continuum and virtually-extended enterprises in local government
Faculty of Business and Public Management
School of Business
Local government worldwide is attempting to embrace private sector management practices in an environment of economic constraint and growing accountability. In the process it is transforming itself - into local egovernment- with pressure from other levels of government and customer expectation to deliver more and better services online with more transparency and accountability. However, to facilitate this a new mechanism of service delivery is required. This paper explores the importance of a cybercentristic management model in the context of six neighbouring local government authorities in Western Australia for the development of this new mechanism. The author argues that the virtually-extended enterprise is the service delivery mechanism for local government to effect this (}-transformation and also that cybercentrism is a necessary condition for this to be successful.