The cybercentrism continuum and virtually-extended enterprises in local government

Document Type

Conference Proceeding


Faculty of Business and Public Management


School of Business




Stanton, D.J. (2002). The cybercentrism continuum and virtually-extended enterprises in local government. In: Lethbridge, N. (Ed.). E-conomy- from here to where? 3rd international We-B conference. Churchlands, Australia: Edith Cowan University School of Management Information Systems We-B Centre.


Local government worldwide is attempting to embrace private sector management practices in an environment of economic constraint and growing accountability. In the process it is transforming itself - into local egovernment- with pressure from other levels of government and customer expectation to deliver more and better services online with more transparency and accountability. However, to facilitate this a new mechanism of service delivery is required. This paper explores the importance of a cybercentristic management model in the context of six neighbouring local government authorities in Western Australia for the development of this new mechanism. The author argues that the virtually-extended enterprise is the service delivery mechanism for local government to effect this (}-transformation and also that cybercentrism is a necessary condition for this to be successful.