The value of knowledge -Why the balanced scorecard can be used towards the application of knowledge for competitive advantage
Faculty of Business and Public Management
School of Business
Knowledge is a resource or factor of production, which should be managed like all other resources available to an organisation for the achievement of competitive advantage. An understanding of the aspects and types of knowledge can help the organisation hone its business strategy to achieve this advantage. The Balanced Scorecard is a tool or framework which can facilitate the alignment of business strategy with knowledge management initiatives.