Title

What's Driving E-fulfilment: New Aims, New Frames

Document Type

Conference Proceeding

Faculty

Faculty of Business and Public Management

School

School of Business

RAS ID

855

Comments

Alexander, P. (2002). What's driving e-fulfilment: new aims, new frames. In: Lethbridge, N. (Ed.). E-conomy- from here to where? 3rd international We-B conference. Churchlands, Australia: Edith Cowan University School of Management Information Systems We-B Centre.

Abstract

The approach by online retailers to logistics, supply chain, delivery and warehousing is aggregating into a set of activities termed "e-fulfilment". More than just a collection of these activities, e-fulfilment is starting to be recognised as a new discipline requiring end-to-end, and quite different approaches to information and physical process management. When considering the growing body of analysis related to online retailers' success and failure, and applying it to e- fulfilment as a whole, there is evidence for a framework that can put structure and predictive capacity into successful fulfilment, and indeed can serve as the basis for its planning and implementation.

 
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