The societal impact of the World Wide Web: Key challenges for the 21st Century
Faculty of Business and Public Management
School of Business
This paper addresses the impact of information technology (IT) and the World Wide Web (WWW) on the 21st century and the challenges which we will face as responsible members of a dynamically changing society. Reviewing the spread of potentially alienating technology, the paper highlights the implications for change with reference to the “haves” and the “have nots” — developing societies, economically disadvantaged groups, women and children. The authors argue that organisational, sociological and cultural factors may inhibit an effective transformation to a global Information Society. Particular consideration is given to policies, infrastructure, human resources and development responsibilities in developing societies.