Title

Shared Use of Diagrams in requirements Elicitation; roles, expectations and behaviours

Document Type

Conference Proceeding

Faculty

Faculty of Computing, Health and Science

School

School of Computer and Information Science

RAS ID

1188

Comments

Johnstone, M., Mcdermid, D., & Venable, J. (2002). Shared Use of Diagrams in requirements Elicitation; roles, expectations and behaviours. In proceedings of ACIS 2002. Melbourne, VIC: School of Information Systems, Victoria University.

Abstract

This paper describes the results of an action research study whose focus was requirements elicitation for an e-business system. The study showed that analysts and end-users use the same diagrams for quite different purposes, the former for validation and establishing correctness and the latter as a structuring mechanism for uncovering requirements and gaps and reasoning about a system under consideration. A model of cognition that explains this behaviour is proposed.

 
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