ECU Works -2010
SPECS - Strategic planning for e-commerce systems towards an E-customer
Janice Burn, Edith Cowan University
Winthrop Publications Ltd
Faculty of Business and Public Management
School of Business
Originally published as: Burn, J., & Hackney, R. (2001). SPECS - Strategic Planning for E-commerce Systems Towards an E-customer. International Journal of e-Business Strategy Management, 2, 281-292.
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