A corporate social responsbility audit within a quality management framework
Document Type
Journal Article
Publisher
Springer
Faculty
Faculty of Business and Public Management
School
School of Management
RAS ID
1324
Abstract
In this paper a corporate social responsibility audit is developed following the underlying methodology of the quality award/excellence models. Firstly the extent to which the quality awards already incorporate the development of social responsibility is examined by looking at the Malcolm Baldrige National Quality Award and the European Quality Award. It will be shown that the quality awards do not yet include ethical aspects in relation to social responsibility. Both a clear definition of social responsibility and an improved audit instrument are required. A definition and an audit instrument are developed which stimulate movement in that direction and help organisations to reflect on their position in relation to social responsibility.
DOI
10.1023/A:1010767001610
Comments
van der Wiele, T., Kok, P., McKenna, R., & Brown, A. (2001). A corporate social responsibility audit within a quality management framework. Journal of Business Ethics, 31(4), 285-297.
Original publication available here