Edith Cowan University
Place of Publication
Perth, Western Australia
School of Psychology and Social Science
The National Open Disclosure Standard requires health professionals (hereafter professionals) to disclose errors in the course of their practice. There is, however, evidence that some professionals are reluctant to do so because they are uncertain about how to engage in open disclosure communications in general and, specifically, how to do it in a legally appropriate manner. One way of addressing this problem is to train professionals in disclosing errors to patients and their families in ways that meet their psychological needs as well as the legal requirements. Although preferable, the comprehensive training of all professionals in appropriate open disclosure practices is unlikely given the time and cost associated with these activities...